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GeneralSelling the Land of Fire and Ice – Why Travel Advisors Can’t Ignore Iceland
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We know that to sell the world, you must intimately understand it. While understanding various travel niches is crucial for building your brand, having a profound, encyclopedic knowledge of specific, highly sought-after destinations is what transforms you from a standard travel agent into an indispensable luxury travel advisor. Clients can book a flight online, but they cannot Google the firsthand experience, the nuanced cultural insights, or the exclusive supplier relationships that you provide.
At Travel Agent Pro, our fundamental mission is to empower both new and experienced travel advisors with the elite knowledge, industry partnerships, and advanced business strategies required to build wildly successful travel agencies. We believe that with the right foundation, you can transform your passion for global exploration into a highly lucrative career, eventually living your ultimate dream of having your own thriving travel agency.
Let's take a comprehensive, deep dive into one of the most mesmerizing, dramatic, and profitable destinations on the planet: Iceland. We will explore its stark, pristine geography, the psychology of the adventure-seeking affluent traveler, and how your membership with Travel Agent Pro provides you with the competitive advantages necessary to dominate this high-ticket market. If you are ready to elevate your sales, attract high-net-worth clients, and command massive commissions, mastering the art of selling Iceland is your blueprint for success.
The Financial Power of Selling Iceland
Let us begin by addressing the business mechanics of your travel business. Why should a travel advisor focus intensely on a small Nordic island nation? The answer lies in the sheer value, complexity, and price point of the product. Iceland is, quite famously, not a budget destination. The cost of living is high, and the cost of luxury tourism is even higher. While a standard budget weekend getaway to a domestic city might cost a couple a few thousand dollars, a customized, luxury expedition through Iceland can easily range from $15,000 to over $40,000 per booking.
Because an Icelandic journey represents a significant financial and emotional investment, clients rarely want to navigate the complexities of booking it through an anonymous online portal. The logistics of Iceland are tricky—weather can change in five minutes, driving the Ring Road requires careful planning, and securing the best glacier guides or private Super Jeep tours demands insider connections. Clients desperately need the guidance, reassurance, and specialized knowledge of a professional travel advisor.
When you close an Icelandic luxury booking, the commission check from a single sale can equal what you might earn from booking ten standard mass-market cruises. Furthermore, the demographic that travels to Iceland is fiercely loyal. Once they experience the transformative nature of this rugged landscape, facilitated flawlessly by your expertise, they inevitably return to you to book their next great global adventure, creating a predictable, high-yield revenue stream for your agency.
The Travel Agent Pro & Signature Travel Network Advantage
Breaking into the premium and luxury market requires more than just product knowledge; it requires industry clout and leverage. This is exactly where your membership with Travel Agent Pro becomes your absolute greatest competitive advantage.
Travel Agent Pro is exceptionally proud to be a top 25, Summit Club agency within the prestigious Signature Travel Network. This preferred consortia relationship is an absolute game-changer for our members. What does this mean for you as an advisor selling Iceland?
- Exclusive VIP Perks: Through Signature, you have the power to offer your clients exclusive amenities at some of Iceland's most magnificent properties. You can offer complimentary daily breakfasts, $100 hotel or spa credits, room upgrades upon arrival, and early check-in/late check-out privileges. These are perks your clients cannot get by booking directly, making you look like a miracle worker.
- Top-Tier Commissions: Because of our massive collective sales volume, our advisors earn at the highest commission tiers available in the industry, right from day one. When you book a high-ticket Iceland package through our preferred Destination Management Companies (DMCs), you keep significantly more money in your pocket.
- Direct On-the-Ground Access: Our Summit Club status grants our members unparalleled, direct access to the best DMCs and tour operators in Iceland. When your client wants a private helicopter tour over an active volcano or a bespoke luxury tent set up on a glacier, you have the VIP contacts to make it happen effortlessly.
Overview: The Land of Fire and Ice
Iceland's stark, pristine scenery has been shaped over millennia by a violent dance of fire and ice. With more than 200 volcanoes and numerous massive glaciers forming the country's landscape, it is a frozen land that is always letting off steam. Its U-shaped valleys, jagged lava fields, monstrous ice caps, bubbling hot springs, and erupting geysers have carved a rugged, bizarre, and utterly beautiful landscape you won't see anywhere else on Earth. But you don't need the fortitude of an ancient Viking to enjoy Iceland. In fact, your clients can experience many of its extreme environments in absolute five-star comfort.
Icelanders, like many islanders, are self-confident and initially reserved. However, once you break the ice, so to speak, they are among the friendliest and most welcoming people in the world. Of course, they, too, have their extremes. Although Sunday through Thursday nights in Reykjavik, the capital city, are usually quite sedate and cozy, the wee hours during the weekend (particularly Friday nights) can get downright raucous. Stylishly dressed young people observe a rowdy, all-night party-on-the-streets ritual known as the runtur, or circuit.
Today, Iceland is a booming tourism hotspot. While the country's total population is just over 400,000 residents, well over a million tourists visit Iceland each year. Visitors flock to this enchanting country to revel in Reykjavik's famed culinary scene and nightlife, but primarily, they come to travel over lunar landscapes, wade in steaming hot springs, trek across ancient glaciers, comb miles and miles of secluded black sand beaches, swim in geothermal pools, bathe in the mysterious and healing Blue Lagoon, contemplate stunning waterfalls and geysers, gaze in awe at the midnight sun, and experience crisp winter days where the air is so pure and fresh it feels as if it might snap.
Geographical Mastery: The Seven Regions of Iceland
To sell Iceland like an expert, you must know the map. Iceland is a volcanic island straddling the highly active Mid-Atlantic Ridge. The Eurasian and North American tectonic plates divide the country and are slowly pulling apart, accounting for the island's fissures, craggy mountains, towering glaciers, deep fjords, and lava-scarred tundra. Roughly the size of the state of Virginia, Iceland is located in the far north, but the only part of the country touching the Arctic Circle is the small island of Grimsey.
The country is generally divided into seven distinct geological, physical, and scenic regions. It is entirely possible to see most of them by driving the famous Ring Road (Highway 1), which circumnavigates the entire island. A bus even makes the route daily year-round, unless winter weather forces road closures in the north. Here is your selling guide for each region:
1. The Southwest (Reykjanes Peninsula & Reykjavik)
The capital city, Reykjavik, is located on the Reykjanes Peninsula, which utterly dominates the region. This area is home to Keflavik International Airport (where all your clients will fly into), the city of Keflavik, and the Blue Lagoon, which remains Iceland's most popular tourist attraction. The Reykjanes Peninsula is a massive geothermal hot spot, and much of the region's power—and indeed, the country's power—is derived from this incredible geothermal activity. Sell this region as the perfect introduction to the country, boasting world-class dining, fascinating museums, and luxurious accommodations.
2. The West (Saga Land)
The West is defined by the Snaefellsnes Peninsula, often called "Iceland in Miniature" because it contains a sample of all the nation's natural wonders. It is home to picturesque fishing villages, dramatic coastlines, and sweeping farms. The main attraction is the Snaefellsjokull glacier, which on a clear day can be seen from as far away as Reykjavik. In his seminal science fiction novel, Journey to the Center of the Earth, Jules Verne famously described this exact glacier as the entry point to the Earth's core. The region is sometimes referred to as Saga Land, because many of Iceland's most famous epic sagas (such as Egil's Saga) were written in West Iceland.
3. The West Fjords
For the client who wants to escape the tourist buses, pitch the West Fjords. This mountainous area is the westernmost part of Europe, close enough to Greenland (a mere 175 miles away) that polar bears sometimes—albeit very rarely—drift there on ice sheets. The capital of the West Fjords is Isafjordur, the perfect jumping-off point during the brief summer to explore the lush valleys, towering mountains, rugged sea cliffs, and the many remote fishing villages dotting the jagged coast. The area is a paradise for bird watchers, home to myriad seabirds, including massive colonies of the adorable North Atlantic puffin.
4. The North
Iceland's second-largest city is Akureyri, often called the "Capital of the North." But the area is ultimately about striking, aggressive nature. North Iceland is home to Dettifoss, one of Europe's most powerful and thunderous waterfalls. Whale-watchers absolutely flock to the town of Husavik, the whale-watching capital of Iceland, to track massive humpback whales. During the summer, adventurous visitors can take to the slopes for glacier skiing under the magnificent midnight sun, or even enter the Arctic Open, a completely unique golf tournament that tees off at midnight in broad daylight.
5. The East Fjords
East Iceland begins about 300 miles northeast of Reykjavik. The region is globally known for hosting Europe's largest ice cap, the monstrous Vatnajokull, located about an hour's drive from the fishing village of Hofn. The Ring Road wends beautifully through and around the small fishing villages dotting the region's narrow, steep fjords, with Reydarfjordur being the east's longest and widest fjord. The East Fjords is also the only region in Iceland that is home to herds of beautiful, free-roaming wild reindeer.
6. The South
If your clients only have a few days in Iceland, they will likely spend it here. South Iceland is world-renowned for the "Golden Circle," named after the wildly popular route that takes visitors to three iconic locations: Thingvellir National Park (a UNESCO site and home to the world's first parliament), the powerful, multi-tiered Gullfoss waterfall, and Geysir, a highly active hot spot for geysers. (Fun fact for your clients: The English word geyser is actually derived from the Icelandic word geysir.) South Iceland is replete with lush farmlands, striking black sand beaches, and lakes, including Thingvallavatn, Iceland's largest lake. The active and historically destructive volcano Hekla is also in the south. The Westmann Islands, visible off the southern coast, are easily accessible by ferry or a short airplane ride and offer an incredible look at recent volcanic history.
7. The Interior (The Highlands)
Simply called the Highlands, Iceland's vast interior is entirely uninhabitable. It is a massive area of desolate, haunting beauty, characterized by imposing glaciers, mountains, volcanic wastelands, and highly unpredictable weather. The Highlands are primarily accessible only during the short summer months, mainly via specialized tours in massive four-wheel-drive Super Jeeps or on multi-day horseback treks. (Winter travel here should absolutely never be attempted without an expert local guide). Highlights for the adventurous client include Thorsmork, Sprengisandur, and the colorful rhyolite mountains of Landmannalaugar. Organized tours last anywhere from one to ten days. As an advisor, you must firmly tell clients: You should never travel alone in Iceland's interior; always have a companion, if not a professional guide.
A Brief History: Storytelling for the Culturally Curious Client
Travel is as much about the people and the past as it is about the landscape. Sharing Iceland's history establishes your expertise and builds excitement. Popular folklore states that Iceland was named after ice to trick would-be settlers into venturing to Greenland instead. This is actually true. To elude the King of Norway, the Vikings who settled the windswept island (traditionally dated AD 874) wanted to dissuade other Vikings from following them to their newfound paradise.
The records of Iceland's first inhabitants were meticulously written in the Landnamabok (Book of Settlements) in the 12th century, detailing the island's very first settler, Ingolfur Arnarson. The story goes that when this Viking chieftain from Norway spotted land, he tossed his boat's wooden seat posts into the sea and vowed to make his home wherever they washed ashore. They landed at Reykjavik. He started a farm in Reykjavik (which translates to "smoky bay"), named after the billowing steam rising from the region's abundant hot springs.
Because it is an isolated island, the Icelandic language hasn't changed much since the time of settlement. Remarkably, modern Icelanders can still read the epic 13th-century sagas written in Old Norse with relative ease.
The country enjoyed an early golden era as an independent republic from 930 to about 1262 (its parliament, the Althing, founded at Thingvellir, is considered the oldest surviving parliament in the world). Following a time of bloody internal anarchy, it entered a long, dark period—ruled first by Norway and then by Denmark—until its second independence, the formal establishment of the modern republic on June 17, 1944.
It was World War II, and the resulting Marshall Plan, that radically transformed Iceland from a poor farming and fishing nation—where many rural inhabitants still lived in traditional dirt-roofed turf houses—into a wealthy, modern country. British troops first moved into Iceland during the war to preempt a German invasion, followed shortly by U.S. troops. The British withdrew around 1941, but U.S. forces maintained a NATO base outside Keflavik until 2006. These U.S. forces built the nation's main international airport in Keflavik, and helped Icelanders complete the nation's main highway, the Ring Road.
One of Iceland's only major international disputes occurred when the country boldly decided to redraw its territorial waters. Prior to 1952, these waters only extended 4 miles offshore. Over the next several decades, Iceland began expanding its waters to protect its vital fishing grounds from foreign trawlers. By 1975, the country had extended its waters to 200 miles. Each time Iceland increased the size of its waters, the country met massive opposition from the British. Several times, the British sent large military ships into Iceland's waters in protest, followed by a ban on Iceland fish imports in the U.K. These skirmishes, famously known as the "Cod Wars," firmly established Iceland's reputation as a staunch, unyielding nation. The British eventually backed down and signed an agreement honoring the limit. Almost every maritime nation in the world has now adopted the 200-mile zone.
Iceland also received global criticism for its resumption of whaling, especially because it prides itself on being environmentally aware. The government ensures that the catch is limited to a sustainable number, and that there is a market for it.
Cultural Potpourri: Fun Facts to Share with Clients
Sprinkling fun facts into your client proposals or consultation calls is a fantastic way to build rapport and demonstrate your deep destination knowledge. Use these fascinating Icelandic tidbits:
- The Patronymic Naming System: Icelanders' names are uniquely based on the patronymic system. A boy takes his father's first name for his last name, and then adds the suffix son to it. Girls do the same but add dottir instead. For example, a man named Johann whose father's name is Jon, is called Johann Jonsson. His son, named Halldor, is named Halldor Johannsson. Halldor's sister Vigdis is called Vigdis Johannsdottir. Because of this, Icelanders are actually listed by their first names in the local phone book!
- A Treeless Landscape: Iceland is virtually treeless. The island's growing season is short and there is little topsoil, so the few trees that exist are small and grow very slowly. A local joke goes: "What do you do if you get lost in an Icelandic forest? Stand up."
- The Swimming Culture: Swimming is an absolute way of life in Iceland. It is a compulsory part of the school curriculum. It's said that to find the true pulse of the nation, you must visit one of the many local geothermal pools, hot pots, and saunas. Because these natural pools use far less chlorine than U.S. pools, hygiene is taken very seriously. Visitors must shower completely naked before entering, and, humorously, there are detailed graphic instructions in the locker rooms as to exactly where to soap up. Warn your clients so they aren't surprised!
- Astronaut Training: The interior of Iceland is so barren, desolate, and moonlike that the original Apollo astronauts actually did some of their lunar surface training there. The area is classified as Europe's only desert.
- The Unique Icelandic Horse: Icelandic horses are small, sturdy, and globally known for their unique fifth gait, the tolt (similar to that of a Tennessee Walker). Icelanders proudly claim the tolt makes the ponies incredibly smooth and comfortable to ride for hours at a time across rough terrain. To protect the pureblood local herds from disease, if an Icelandic horse is ever taken abroad to a competition, it is legally banned from ever returning to Iceland.
- A Highly Educated Nation: Iceland is one of the most educated nations in the world, boasting a staggering 99.9% literacy rate. They also have one of the longest life expectancies and cleanest environments in all of Europe.
- Geothermal Powerhouses: Thanks to Iceland's massive geothermal energy reserves, a vast majority of the country's houses are heated completely sustainably with hot water pumped straight up from the ground beneath them. Furthermore, the country opened its first hydrogen fuel station in 2003 and is continually striving to transfer its fishing fleets to sustainable power.
Identifying Your Ideal Iceland Client
How do you find people willing to spend premium rates for a vacation to a cold, remote island? You have to know exactly what to look for within your CRM and database. The ideal Iceland client is an active, curious traveler who prioritizes spectacular experiences over sitting on a beach with a cocktail.
Look for clients who enjoy outdoor activities, rugged scenery, brisk weather, and a vacation that balances extreme relaxation (geothermal spas) with extreme invigoration (glacier hiking). Anyone who has previously booked a trip to Alaska, Patagonia, or New Zealand with you is a prime, highly qualified candidate for Iceland.
Pitch them the incredible array of overnight accommodations, ranging from remote, ultra-luxury lodges to chic, design-forward hotels in Reykjavik. Speak to the culinary enthusiast about the abundance of cutting-edge cafes, bistros, and Michelin-starred fine-dining establishments in the capital.
FAM Trip Recap: The Travel Agent Pro Experience
To truly sell Iceland, you have to feel it. That is why Travel Agent Pro strongly encourages our advisors to participate in Familiarization (FAM) trips. Recently, a group of our elite advisors took a 5-day educational FAM trip to Iceland, hosted by our preferred Signature DMC partners.
Day 1: We arrived at Keflavik and were immediately whisked away by private luxury transfer to our resort. Experiencing the private, mineral-rich waters of the retreat spas—away from the main public crowds—allowed us to confidently recommend this premium upgrade to our high-net-worth clients.
Day 2: We explored the South Coast in a modified Super Jeep. Driving across the black volcanic sands and walking behind the cascading waters of the waterfalls gave us the perfect photos to use in our social media marketing. We learned exactly how much driving time to quote our clients.
Day 3: A private guide took us onto a massive glacier. We learned that while the ice is intimidating, the specialized crampons and expert guidance make this activity accessible to clients of almost all ages and fitness levels—a crucial selling point to overcome client objections.
Day 4 & 5: We returned to Reykjavik to conduct site inspections of the top Signature Travel Network preferred hotels, sampling the city’s legendary culinary scene and networking with local operators. We returned not just with brochures, but with deep, personal relationships with the people who will take care of our clients.
Build Your Luxury Empire with Travel Agent Pro
The travel industry is booming, and the specific demand for experiential, bucket-list travel to destinations like Iceland is expanding at an unprecedented rate. However, capitalizing on this highly lucrative trend requires the right host agency backing you up.
At Travel Agent Pro, we provide our members with the exact training—just like this detailed Destination Deep Dive—that you need to confidently step into the premium market and dominate your local and digital space. We support our advisors every single step of the way. Through our elite partnership with the Signature Travel Network, our top-tier commission levels, our cutting-edge technology, and our vibrant community of like-minded professionals, we systematically remove the roadblocks to your success.
If you are a new advisor ready to start your career with an elite foundation, or an experienced agent looking to dramatically level up your commissions, secure VIP perks for your clients, and master the art of selling complex, high-ticket destinations, Travel Agent Pro is your definitive home. The world is vast, the glaciers are calling, and your affluent clients are desperately waiting for an expert to guide them. Join Travel Agent Pro today, and let’s conquer the world of premium travel together.
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